In today's rapidly evolving world, innovation is the driving force to success. At Leap Insight, we know empathy moves the needle on...

In design thinking terms, Empathy is a key stage in the interactive process of developing new products and solutions that solve problems...

Twice in the last week I was blown away by unexpected “post-service” service. The first event related to my local Thai massage place....

One thing marketers are not short of is data. We are drowning in it - from Google analytics and Meta data to qualitative and quantitative...